Privacy Policy

Who we are

Our website address is: http://emeraltus.net.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Changes to this Privacy Policy

We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time. However, if at any time in the future we plan to use personally identifiable information in a way that materially differs from this Privacy Policy, including sharing such information with more third parties, we will post such changes here and provide you the opportunity to opt-out of such differing uses. Your continued use of the Service and our services following the posting of any changes to this Privacy Policy means you accept such changes.

Terms and conditions on discount codes

Occasionally we might share discount codes to different students through offers in our social media or through email. Most discount codes are limited to one time use only, and they may not be shared across accounts. They cannot be reclaimed and once they’re used, they’re no longer valid. However, some discount codes are global and can be used by everyone.

Refund policy

We offer a 7-day refund period for purchases if less than 20% of the total course content has been viewed (we use a database provider that provides accurate audience metrics for the total course content). Refund claims within 24 hours of purchase may require additional verification to prevent piracy. If you decide that your purchase was not the right decision, within 7 days of registering, contact our support team and let us know that you would like a refund. Refunds are only given upon request by email, by a customer who purchased a course less than 7 days prior and who has completed less than 20% of the course. We do reserve the right to investigate further to determine whether the client has purchased a course in the sole purpose of watching a particular module before asking for a refund. Any abuse of this type will result in the rejection of the refund request. To complete your return, we require a receipt or proof of purchase.

Payment card details

When you make a payment through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfill your order successfully. It also helps us in maintaining your account. All credit card payments are processed securely through the WooCommerce platform, using Paypal or Stripe. The transaction currency of our courses is usually on USD. EMERALTUS LLC does not store any credit card information on our servers.

Contact

For questions or concerns relating to privacy, we can be contacted at support@emeraltus.com